In Make Rugs, Online Orders are custom rug commissions available through the in-game Phone. The reliable route is Phone → Yarn Dispenser → Tufting Frame → packing station → Parcel Cabinet or Order Box. Make the requested configuration first, turn the finished rug into a Boxed Rug, and only then deliver it. Orders provide a separate route from waiting for a Customer to buy a rug in the Showroom, and they can also award Diamonds. For the alternative showroom route, see the Customers & Sales guide.
How to complete an Online Order
- Open the Phone. Check the available Online Orders and read the requested Rug details before choosing materials. The exact refresh rule is not documented in the supplied evidence, so check the Phone again after finishing an order rather than relying on a known timer.
- Collect the required Yarn. Go to the Yarn Dispenser and take the material needed for the commission. The local records do not provide a complete material list for every order, so use the order display as the source of truth.
- Make the requested Rug. Bring the Yarn to the Tufting Frame, select the required Rug Design, and complete the tufting. The observed order workflow uses the frame's normal tufting process and then finishes the Rug.
- Avoid adding unrequested changes. Do not add extra Border work just because it can improve a normal sale. The gameplay evidence specifically shows the player keeping the border limited because this was an order; whether Border changes a commission's payout is not confirmed.
- Pack the finished Rug. Use the packing station and box to change the completed Rug into a Packed or Boxed Rug state. A Boxed Rug is the delivery-ready state, not another Rug Design.
- Deliver the package. Carry the box to the Parcel Cabinet and use the send-package interaction. If the order presents an Order Box instead, place the packed Rug there and confirm the delivery prompt.
- Collect the displayed reward. Completion can provide Cash and/or Diamonds. Check the result for that specific commission rather than assuming a universal payout.
Complete a Make Rugs online order
This moment supports the Phone-to-Tufting Frame workflow, package delivery to the Parcel Cabinet, and the Diamonds reward described above.
Order workflow at a glance
Online Order checklist
| Stage | What to do | Ready when |
|---|---|---|
| 1. Accept | Open the Phone and read the commission | The requested Rug is clear |
| 2. Prepare | Collect the required Yarn and go to the Tufting Frame | Materials are available |
| 3. Make | Select the requested design and complete tufting | The ordered Rug is finished |
| 4. Pack | Put the Rug into a box at the packing station | The item shows Packed or Boxed |
| 5. Deliver | Take the package to the Parcel Cabinet or Order Box | The delivery interaction completes |
What to do when the order is ready
The Parcel Cabinet is the clearest confirmed handoff point: the observed gameplay route brings the package there after production and then awards the order result. The summary also records an Order Box as a possible delivery container, but the supplied evidence does not document a functional difference between it and the Parcel Cabinet. Use whichever target the current order or interaction prompt identifies.
If delivery does not complete, check the state in this order:
- The Rug matches the requested design and materials shown by the commission.
- The Rug has been packed and is visibly in the Boxed or Packed state.
- You are interacting with the delivery target rather than carrying the unboxed Rug.
- You have confirmed the final send or delivery prompt.
The local evidence does not document order failure conditions, cancellation rules, or a retry process. Do not assume that an unlisted problem permanently fails the commission; recheck the Phone and the package state first.
Rewards and how they differ from sales
Online Orders are useful when you want a defined commission instead of waiting for a Customer to make an offer on a Showroom rug. The supplied summary describes orders as an independent income route that can pay more than ordinary Customer sales and can add Diamonds. It does not provide a complete Cash table, a fixed Diamond table, or a universal order multiplier.
One observed commission displayed 11 Diamonds after the second order was completed. Treat 11 as a recorded example, not a guaranteed reward for every order. Diamonds can be spent on progression-oriented options such as VIP Customer, Showroom Appeal, and Luck, but the exact prices and effects of those upgrades are outside this order guide's supported evidence.
Online Orders versus Showroom sales
| Route | How it starts | Documented outcome | What is not fixed |
|---|---|---|---|
| Online Orders | Check a commission in the Phone | Make, pack, deliver, and receive Cash and/or Diamonds | Exact payout, refresh timing, and failure rules |
| Showroom sales | Place a finished Rug on a Display Rack | Wait for a Customer offer and decide whether to accept | Offer timing and premium depend on the normal sales loop |
Common Online Orders mistakes
- Starting production before reading the Phone order: collect materials only after confirming the requested design and configuration.
- Treating Boxed Rugs as a design: boxing is a delivery state that comes after making the ordered Rug.
- Adding a Border automatically: an optional Border can matter in normal sales, but its effect on an Online Order reward is not documented.
- Taking an unboxed Rug to the Parcel Cabinet: pack it first, then use the send-package interaction.
- Assuming every order pays 11 Diamonds: that amount is one observed example, not a confirmed universal reward.
- Assuming a timer or complete order catalog: refresh rules, order tiers, and per-order material lists are not documented in the supplied evidence.
After delivery, open the Phone again to see whether another commission is available. Keep the Showroom running as a separate Cash route while you decide whether the next order fits your available Yarn and production capacity.